1. - Login to your Help Scout account: Then goto 'Manage' then click on 'Docs'.
Click on 'Custom Code' on the left.
2. - Get the Translate code snippet: Open up a new browser window and, if you haven't already, sign up for an account at Translate.com (or just log in!). Then click 'Website Localizer' on the left, followed by 'Add New Website' to get started:
Add your domain name, select your site source language as well as all of the languages you want to translate into and click next:
Copy the code snippet, which your page will need for the translation (yours will have an actual key rather than just "my-key"), then press 'Finish'.
3. - Insert your website snippet: Go back to the Help Scout window and paste your code snippet into the 'Insert <head> Code' box and then click 'Save'.
4. - Verify widget: Once saved, verify the Website Translator widget is on the lower right side of the screen and allow one hour for translations to appear.