1. - Login to your Freshdesk dashboard: Click 'Admin' at the top. Then click the 'Helpdesk' icon.
Then click 'Edit Portal'
Then click 'Customize portal'
Then click the 'Layout & pages'
2- Get the Translate code: Open up a new browser window and, if you haven't already, sign up for an account at Translate.com (or just log in!). Then click 'Website Localizer' on the left, followed by 'Add New Website' to get started:
Add your domain name, select your site source language as well as all of the languages you want to translate into and click next:
Copy the code snippet, which your page will need for the translation (yours will have an actual key rather than just "my-key"):
3- Insert the Website Translator code into your site: Go back to the Freshdesk window and paste your code into the 'Head' box and then press 'Save and Publish'.
4. - Verify the Widget: Now goto your website and you should see the Website Translator widget.